Operation Executive - Johor Bahru, Malaysia - Global Pets Sdn Bhd

Siti Tan

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Siti Tan

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Description
Coordinates the Operations Department's administration duties

  • Coordinates meetings and take minutes of meetings
  • Ensures file management its maintenance, retrieval and archive
  • Coordinates outlets' training sessions and liaise with the HR office
  • Uses the available resources in an effective and efficient manner through mobilization and demobilization arrangements.
  • Researches and assists with the preparation of policies and procedures, and standard operating procedures
  • Assists the Operations Manager with customer complaints and inquiries where applicable
  • Assists the Operations Manager with studying and evaluating current operations systems, providing suggestions to improve the overall operation system.
  • Liaise with other functional / department heads in order to understand all necessary aspects of the operational development, and to ensure that they are fully informed of the operational development
  • Assists the Operations Manager in communicating to Area Supervisors / Branch Supervisors / Store Managers on Company's Standard Operating Procedures to ensure that they understand and comply with the standards
  • Assists the Operations Manager in managing the general administrative support of outlet daily operations and frequent visits to outlets.
  • Any other duties assigned as and when deemed necessary

Job Requirements:


  • Possess a Bachelor's degree in Business Admin, Accounting or any field with 23 years of working experience, preferably in the retail industry.
  • Able to gather, process and report and distribute data.
  • Able to analyse variables that influence operations and take necessary actions or suggest solutions.
  • Proficiency in Microsoft especially in excel and PowerPoint
  • Excellent interpersonal and communication skills in order to communicate and collaborate with other people
  • Mathematical skill to process complex calculation
  • Good command of English especially written in English
  • Able to multitask and prioritize
  • Willing to travel outstation

Salary:
RM3, RM3,800.00 per month


Benefits:


  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Attendance bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Language:


  • Mandarin (preferred)
  • Bahasa Melayu (preferred)
  • English (preferred)

License/Certification:

  • D License (preferred)

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