Associate Director, CEO Office - Kuala Lumpur, Malaysia - Standard Chartered

Standard Chartered

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

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Description

Job:
Business Support, Management & Efficiency

Primary Location:
Asia-Malaysia-Kuala Lumpur

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 07/May/2024, 12:42:10 AM

Unposting Date: 21/May/2024, 5:59:00 PM

Role Responsibilities

Job Summary

The role responsibilities:

Assist the Director, CEO Office Malaysia (DCO) to effectively manage Country business objectives and the governance role of the franchise
Serve as liaison with CMT/EXCO and other stakeholders to effectively manage priorities and facilitate outcomes.
Provide business planning, coordination, and project management support for the DCO therefore enabling focus on operational and strategic business issues.
Manage assigned initiatives on behalf of the DCO behalf.
Oversee or act as committee secretary for selected governance committees.
Ensure CEO Office preparedness for engagements and meetings

Responsibilities

Strategy and Business

Customer and Franchise Management - Support CEO Office in raising of the Bank's profile with all key stakeholders such as customers, regulators, key contacts in the local community, members of staff, and Group leadership.

Assist the DCO in driving collaboration across Singapore and the network.

Support DCO in raising of the Bank's profile with all key stakeholders (customers, regulators, political contacts, staff, Group leadership) relationship building with key contacts, develop meeting and networking agenda, coordinate follow up
Assist in the alignment and promotion of strategic agenda, which involve understanding the Bank's strategic intent covering customers, our people, communities, investors and regulators.
Coordinate and oversee the yearly strategy presentation to the Board and Regulators to ensure consistency and alignment of plans between segments
Coordinate and oversee strategy sharing session with MCLT.
Drive delivery of the country "Collective Agenda" and the country plan, overall budget, financial and other performance targets.
Assist in special event coordination where CEO participates
Facilitate an integrated "One Bank" approach across the business and support functions such as One Bank Forum, Ecosystem forums etc
Promote and implement the Group's strategic stand on
Accelerating Zero, Lifting Participation and Resetting Globalisation.
Coordinate with Champions of Chambers to deliver the relevant corridors strategy and build NTB for the franchise.
Monitor and track Country Scorecard.

Processes

Provide daily support to the DCO in terms of internal and external correspondence, preparedness for engagements and timely deliverables. Assist in prioritisation of CEO's schedule to ensure appropriate time allocation.
Monitor CEO Office's incoming correspondence to ensure prompt handling of all items. Manage follow up and execute actions as appropriate.
Review and prioritise CEO Office activities for each day. Ensure an appropriate level of preparedness for each engagement and prioritise his deliverables.
Independently seek resolution to every day management issues requiring CEO Office's attention where possible.
Assist the DCO in prioritizing CEO's schedule to ensure appropriate time allocation for focus on deliverables, stakeholder management and profile.
Assist DCO to utilise the CEO Office's Budget for appropriate expenses and track the Budget over the course of the year.
Manage and support agenda for high profile internal visitors to the country as required.
Manage agenda for high profile internal visitors to country (MT members, Independent Non-Executive Directors) drive their engagement, schedule setting, briefings preparation, logistics, follow up on resulting action items. Ensure results of visits are communicated as appropriate (newsletters etc).
Oversee project work on behalf of the DCO as appropriate e.g. strategic taskforces, etc.
Assist DCO to drive CMT/EXCO involvement in sustainability work (community engagement etc).
Serve as Crisis Management administrator, and BCP coordinator for CEO's office.
Ensure look and feel of CEO's office space is functional and appropriate for proper representation and receiving high profile visitors.

People and Talent

Support the CEO Office in achieving the People and Talent objectives such as accelerating next generation of leaders, attracting talent, CMT/EXCO effectiveness and embedding the Code of Conduct.
Assist the DCO in developing and embedding a high performance culture throughout the country by embracing management processes and activities with a goal of creating an environment of performance excellence.
Support the CEO Office in the objective of strengthening Diversity & Inclusion initiative
Work with CEO's Personal Assistant to manage workload and engagement, oversee adherence to company policies and general representation of CEO's office to stakeholders

Governance