Retail Fashion Shop Manager - Kuala Lumpur, Malaysia - JPS Fashions (Malaysia) Sdn Bhd

JPS Fashions (Malaysia) Sdn Bhd

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Reporting to Retail Operations Manager, the incumbent will be responsible for managing the overall daily operation of the store to maximize sales and profits by taking ownership and responsibility for all aspects of store operations, while playing an active role on the sales floor.

Responsibilities:

Perform excellent customer service and demonstrate strong selling skills
Manage people, store operations, and environment as per Standard Store Operating Procedures (SOP) to achieve sales, service, customer satisfaction, and profitability goals
Ensure store windows and instore visual merchandising are in line with the brand's guidelines and the store is maintained in proper housekeeping
Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
Ensure 100% implementation of promotional and marketing events organized by the brand marketing team.
Attend to customer complaints and ensure they are tactfully handled
Communicate company and store directions to staff and prepare an action plan in order to drive sales
Implement sales events and promotions in accordance with the sales plan
Maintain store staff job results by leading, coaching, training, motivating, counseling, and disciplining employees; also monitoring job results and providing advice for staff performance improvement
Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation, and all personnel actions.
Other tasks as assigned by the immediate superior.

Qualifications:

Male/Female, 3040 years old, with a pleasant and mature personality
Diploma in Business Administration or any related field

- Minimum of 5 years experience in fashion retail operation with at least 1 year of store management experience as Supervisor/Manager

Good interpersonal skills, leadership qualities, and managerial skills
Confident, dynamic, proactive, salesoriented, motivated with a committed work attitude
Specialize in customer service with strong communication and presentation skills

Job Types:
Full-time, Permanent

Salary:
Up to RM5,500.00 per month

Benefits: