Customer Service Officer - Kuala Lumpur, Malaysia - Walking On Sunshine Sdn Bhd

Walking On Sunshine Sdn Bhd

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Full Job Description

WE ARE EXPANDING
We are currently looking for additional
:Customer Service Officer

Work Status:
Full-time (RM /month) and Part Time (RM 12-16/hr)

Work Locations:
Kuala Lumpur

DUTIES & RESPONSIBILITIES:

Provide professional customer support.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Attending and communicating promptly to customer's needs and queries.
Acknowledging and resolving customer feedback and concerns.
Knowing products inside and out to answer product queries.
Communicating and coordinating with team and management.
Ensure customer satisfaction and increase customer retention.
Gather customer satisfaction levels and feedback on customer services for continuous improvement.
Provide feedback on the efficiency of the operations and customer service process.

WHAT WE'RE LOOKING FOR:

Must have proven working experience to customer service.
Professional looking and wellgroomed that best fits our salon image.
Good and precise communication skills.
Customer Service oriented and passionate about serving customers.
Prior experience in the beauty line would be advantageous.
Ability to stay calm and excellent in handling difficult customers.
Comfortable using computers.

WHAT TO EXPECT:

Opportunity for career progression.
Staff Discounts.
Birthday Vouchers.
Good Health Bonus.
Annual Leave, Marriage and Compassionate leaves.
Good performance annual increment.
Referral incentive.
AND MORE

BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA

Job Types:
Full-time, Part-time

Part-time hours: 40-45 per week

Salary:
RM2, RM3,500.00 per month

Benefits: