Enabler Relationship Manager - Kuala Lumpur, Malaysia - Shopee
Description
Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic.
The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.
About the Team:
- The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 ecommerce platform in Southeast Asia and Taiwan.
The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.
Browse our Business Development and Partnerships team openings to see how you can make an impact with us. - Developing and maintaining a close relationship with Enablers
- Oversee assigned accounts and resolve enablerrelated inquiries, issues, and escalations from various stakeholders
- Constructing highlevel strategic business plans and identifying new sources of growth
- Educating Enablers on methods to increase their traction in Shopee
- Working closely with internal teams (eg: marketing, merchandising) to support business operations of Enablers
- Other enablerrelated roles and responsibilities that may be required from time to time to support team needs
Requirements:
- A Bachelor's degree in any field; experience in the ecommerce industry will be an added advantage
- 28 years of working experience, preferably in a role with relationship management / customer service experience
- Innovative problemsolving skills; able to dissect and identify problems and implement solutions accordingly
- Excellent team player with strong business acumen, and a drive to always deliver on KPIs
- Excellent command of English, the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) to communicate with various stakeholders
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