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    • Customer Service Executive - Kuala Lumpur - PERSOLKELLY Malaysia

    PERSOLKELLY Malaysia
    PERSOLKELLY Malaysia Kuala Lumpur

    2 weeks ago

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    Description

    This role is ideal for Customer Service Executives who speak Cantonese and have a passion for helping others.

    A great opportunity for fresh graduates, this position allows you to make a positive impact on customers' lives by resolving their issues and concerns.

    Key Responsibilities

    • Manage customer inquiries and logistics arrangements via phone and online platforms.
    • Address customer complaints and concerns with a professional and empathetic attitude.
    • Maintain exceptional customer service standards, delivering a superior experience for customers.
    • Collaborate with senior Team Leaders to ensure seamless operations.
    • Adhere to shift-based work schedules as required.

    Job Requirements


    To succeed in this role, you will need:

    • Proficiency in spoken and written Cantonese, Mandarin (preferably Traditional Chinese), and English.
    • A minimum of SPM education qualification.
    • Fresh graduates are encouraged to apply; prior customer service experience is advantageous but not essential.
    • Excellent communication skills, problem-solving ability, and attention to detail.
    • A positive attitude, eagerness to learn, and strong teamwork skills.
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