Patient Service Assistant - Subang Jaya, Malaysia - QHC MEDICAL CENTRE
1 week ago
Description
To receive and greet patients, clients and visitors to the Practice in a welcoming and professional manner and to act as a point of contact between patients, clients, visitors, GPs, healthcare professionals, Partners and Practice staff- To deal with any verbal queries, concerns or complaints from patients, clients or visitors in a professional manner
- To identify callers or patients who may present in person as requiring an immediate emergency response and refer to appropriate clinician, emergency ambulance service or A&E department
- To provide accurate and up to date information to answer the enquiries of patients, clients and visitors, where necessary seeking the advice of others, and responding to and/or redirecting all patient and visitor requests accordingly
- To ensure Reception, waiting areas, notice boards and clinical rooms are maintained in a clean and tidy state
- To participate in extended hours, work as required by the organization
Salary:
RM2, RM2,500.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Education:
- STM/STPM (preferred)
Experience:
- Patient care: 1 year (preferred)
Willingness to travel:
- 100% (preferred)
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