Customer Service - Kuala Lumpur, Malaysia - MP GROUP

MP GROUP

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Summary:
Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.

Generate sales leads that develop into new customers.
Identify and assess customers' needs to achieve satisfaction.
Interact with new/existing customers on behalf of organizations by providing information about products and services, takes orders, respond to customer complaints and answer customer questions.
Build rapport and long-term relationship with customers while providing excellent customer service standard.
Ensure customer's orders that received through incoming telephone calls, websites, social media or etc. are processed on time.
Actively search for customers through any social media platforms including cold calls.

Sales target:
daily, weekly and monthly target needed to achieve.

Keep records of customer interactions, process customer accounts and file documents.
To support for any ad-hoc projected or task related to customer service.

Job Types:
Full-time, Permanent, Contract

Contract length: 1 month

Salary:
RM4, RM6,000.00 per month

Benefits: