Operation Manager - Kajang, Malaysia - Muhibbah F&B Sdn Bhd

Description

Job Title:

Operations Manager Department:

Operations Location:
HQ &

Outlets Reports To:

Operation Director Job Summary:

The Operations Manager is responsible for overseeing the daily operations and ensuring the efficiency and effectiveness of the organization.

This role involves managing a diverse team, implementing operational strategies, and maintaining quality standards to meet business objectives.


Responsibilities:
1.


Team Management:

• Recruit, train, and supervise employees within the operations department.
• Set performance goals, provide regular feedback, and conduct performance evaluations.
• Foster a positive work environment that promotes teamwork and employee development.
• Staff scheduling based on work load and operation activities. 2.

Operational Strategies:

• Develop and implement operational strategies to optimize processes and productivity.
• Identify areas for improvement and efficiency gains, and implement appropriate solutions. 3.

Quality Control:

• Ensure adherence to quality standards and compliance with company policies and procedures.
• Conduct regular inspections and audits to maintain quality and consistency in operations. 4.

Resource Management:

• Monitor and manage resources, including personnel, equipment, and inventory.
• Optimize resource allocation to meet operational demands and budgetary constraints. 5.

Performance Analysis:

• Analyze operational performance data and key metrics to identify trends and areas for improvement.
• Use datadriven insights to make informed decisions and enhance operational efficiency. 6.

Budget Oversight:

• Collaborate with the finance department to develop and manage the operations budget.
• Monitor expenses and costs, ensuring they align with budgetary targets. 7.

Process Improvement:

• Streamline operational processes to increase efficiency and reduce waste.
• Implement best practices to enhance overall operational performance. 8.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations to maintain a safe working environment.
• Implement safety protocols and procedures for employees and customers. 9.

Communication and Collaboration:

• Foster effective communication and collaboration between departments to achieve organizational goals.
• Coordinate with other teams to address crossfunctional operational issues.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent experience in food service industry).
• Proven experience in operations management or a similar role, minimum of 510 Years.
• Strong leadership and people management skills.
• Analytical mindset with the ability to analyze data and make datadriven decisions.
• Excellent organizational and time management abilities.
• Strong problemsolving skills and the ability to handle challenges effectively.
• Knowledge of industry best practices and trends in operations management.
• Excellent communication and interpersonal skills.
• Willing to travel and handle ahhoc job without hesitation.
• Active and Energetic by nature and able to handle situation. As an Operations Manager, you will play a critical role in driving the success of the organization by optimizing operations, ensuring quality, and fostering a collaborative work environment. Brief introduction about Muhibbah F&B Sdn Bhd, We operate staff cafeteria/canteen in multiple locations.

Company Overview After more than a decade in the catering industry, we continue to bring unsurpassed culinary quality and creativity to our clients.

We specialize in creating menu items with respect to a local and sustainable ingredient philosophy, while always tailoring our services to the specific needs of catering.

VISION We provide a custom experience with quality ingredients, quality service and not to forget, with great taste. MISSION To be a catering company that uses the finest ingredients to prepare tasty, made-from-scratch products for our clients.
Bachelor's or Equivalent