Marketing Analyst - Kuala Lumpur, Malaysia - EPS Ventures Sdn Bhd
Description
Position:
Marketing Analyst ( Campaigns) - Thai Speaker
Tenure: 1 year Contract (Renewable basis)
Salary:
Open for negotiation
Working Hours: 8:00am to 5:00pm
Location:
TRX, Kuala Lumpur
- Workflow Optimization and Management:
- Manage workflow optimization through automation. Map, plan, and coordinate activities related to workflow.
- Address WF/Queue related risks, collect feedback, and ensure continuous process improvement
Strategic Partnership Development:
- Foster strategic partnerships to drive mutual business success.
- Develop a deep understanding of the client's business objectives and brand identity
Project and Promo Management:
- Manage and coordinate projects (tickets) end to end.
- Execute all promo setups and submissions according to client requirements.
- Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Coordinate with clients to update product details and price points.
- Performance Analysis and Reporting:
- Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
- Operate Shopee/Lazada/Tokopedia/Tiki seller centres fluently.
- Understand and analyse basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.
- Site Performance Reporting:
- Analyse daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).
- Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
- Provide general education regarding the best workflow management practices.
Job Requirements:
- Speak, read and write Thai
- Working experience with an Ecommerce background.
- Minimum 3 years of experience (preferably with Ecommerce Platform/Enabler).
- Operate seller centres fluently, conduct regular SKU hygiene checks, and analyse key reports for sales, order performance, and store health.
- Preferred knowledge of Ecommerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
- Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc. Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.
Job Types:
Full-time, Contract
Salary:
RM4, RM6,000.00 per month
Schedule:
- Monday to Friday
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