Pool Attendant - Kuala Lumpur, Malaysia - Hotel Grand Continental Kuala Lumpur
Description
Observes and patrols pool and enforces safety regulations.- Assists swimmers from water when in danger.
- Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
- Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.
- Knowledgeable of hotel facilities and services to answer guest inquiries.
- Willing to take ownership of all guest requestsand complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Ensure swimming pools and the complete health clubarea is clean at any times and report any maintenance issues to engineering department.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
- Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
- Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
- Facilitate and maintain consistent pool safety programs, training, and documentationto ensure the overall safety of guests in the pool area.
- Work closely with other departments that are essential to ensuring a positive guest experience.
- Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
Salary:
RM1, RM2,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Language:
- English (preferred)
- BAHASA MALAYSIA (preferred)
Willingness to travel:
- 100% (preferred)
More jobs from Hotel Grand Continental Kuala Lumpur
-
Front Office Manager
Kuala Lumpur, Malaysia - 1 week ago
-
Business Development Executive
Kuala Lumpur, Malaysia - 1 week ago
-
Assistant Housekeeper
Kuala Lumpur, Malaysia - 1 week ago
-
Security Assistant
Kuala Lumpur, Malaysia - 3 days ago
-
Executive Housekeeper
Kuala Lumpur, Malaysia - 1 week ago
-
Courier Delivery Driver Melaka Logistic Industry
Melaka, Malaysia - 1 week ago