Mid-market Account Manager - Johor Bahru, Malaysia - Maxis

Maxis

Verified Company

Johor Bahru, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Are you ready to get ahead in your career?

We want to empower you turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

What are you accountable for?

Develop and formulate strategic tactical plans in a bigger market portfolio. To ensure KPI and goals of assigned accounts in portfolio are met.
Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;
Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;
Provide and screen data/ information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
Protect organization's value by keeping company information and tender confidential;
Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable;
Assist collection team on customers' aging.
Ensure pipeline in CRM are diligently updated consistently exploring new opportunities on weekly basis to follow up through from initiating appointment to closing.
Capable to develop assigned accounts with Account Development Plans to increase revenue.
Good collaboration with internal stakeholders to drive operation and service delivery.

What do you need to have for this role?

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
Relationship management skills and openness to feedback
Tertiary education in business administration, sales or relevant field

What's next?

Maxis values diverse voices & people.

We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.