Customer Success Specialist - George Town, Malaysia - Career International FOS Sdn Bhd

Career International FOS Sdn Bhd
Career International FOS Sdn Bhd
Verified Company
George Town, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Your Responsibilities:


  • Proven experience in customerfacing roles (phone, chat, in person).
  • Passionate about delivering exceptional customer experiences.
  • Excellent communication skills, adaptable to different audiences.
  • Flexible problemsolving approach, committed to exceeding expectations.
  • Thrives in a team environment, eager to learn and grow.
  • Curious and inquisitive, always seeking professional excellence.
  • Effective time management and multitasking abilities.

Requirements:


  • Familiarity with IOS and/or macOS, or comparable technology
  • Fluent in the required language Cantonese English (speaking, reading, and writing)
  • Have a minimum of a Diploma or bachelor's degree certificate in any discipline.
  • Experienced in technical troubleshooting.
  • Familiarity with various devices (smartphones, tablets, PCs).
  • Analytical skills for resolving complex issues.
  • Proficient in navigating multiple systems and tools.
  • Selfmanaging in fastpaced environments.
  • Embraces challenges and takes on additional responsibilities.
  • Maintains professionalism and composure under pressure.
  • Accepts feedback, welcomes coaching, and demonstrates growth.

Job Highlights

  • Inclusive and diverse work environment
  • Young, energetic, and supportive team
  • On site Trainings & Career Development

Salary:
RM2, RM3,600.00 per month


Benefits:


  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • George Town: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • 1. Familiarity with IOS and/or macOS, or comparable technology
  • Familiarity with various devices (smartphones, tablets, PCs)

Education:


  • Diploma/Advanced Diploma (preferred)

Experience:

Technical Troubleshooting: 1 year (preferred)


Language:


  • Cantonese (required)
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