Associate Repair Specialist - Kuala Lumpur, Malaysia - Agensi Pekerjaan Times Management Consultancy Sdn Bhd

Siti Tan

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Siti Tan

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Description

Core Job Duties:


  • To assist supervisor to improve customers' satisfaction level of company's repair service
  • To establish a longterm sustainable and robust Repair department with continuous trainings and selfstudy
  • Responsible for postsales complaint/inquiry handling.
  • To work on repair of faulty instruments from local/overseas customers.
  • To maintain a complete log of queries/complaints from customers/distributors
  • To strictly follow company's job dispatching/assignment system/ServiceMax to prevent errors and delay from happening
  • To develop and keep updating detailed SOPs and make sure adherence to them
  • To make sure your job is fully backed up by your supervisor
  • Skill Development
  • Selfstudy with repair manual and receive repair trainings to get familiarized with repair of multiple products. (acquire certification if needed)

Requirement:


  • Diploma degree or Higher (With majors in Biomedical engineering or Electrical engineering preferred)
  • Fresh graduate or equivalent with no prior job experience are acceptable
  • Positive and Cooperative attitude
  • Driven and Go Getter mentality
  • Great and patient communicator

Salary:
RM3, RM3,700.00 per month


Benefits:


  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Language:


  • Mandarin (preferred)

Willingness to travel:

  • 75% (preferred)

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