Marketing Intern - Johor Bahru, Malaysia - KLC Education Group
Description
"携手并进,改变人生,成就梦想"教育不仅是为培养更优秀的下一代, 更是为了成就美好的梦想。凭借超过 12 年作为优质儿童教育解决方案提供商的专业知识,我们正在马来西亚进一步扩展我们的业务,我们需要您踏上下一个里程碑。如果您对教育充满热情,您一定不想错过这个工作机会
工作内容:
1. 支持营销活动的策划和执行。
2. 为社交媒体帖子、促销电子邮件和其他营销材料撰写文案。
3.协助创作营销渠道的文字、视频、图片内容。
4. 协助学生与家长进行网课。
5. 为线上课堂中的所有相关问题提供快速及时的解决方案。
6. 提供优质的客户服务,确保客户满意。
7. 记录学生出勤和教师的考勤。
8. 遵守沟通程序、指导方针和政策
9. 与其他部门协调解决反馈、上报问题,确保运营效率
10. 创建报告以更新管理团队工作的进度和结果
11. 其他经理分配的任何其他任务和项目
工作需求:
1. 流利的中文与英语 - 与客户互动。。
2. 具有出色的人际交往和沟通技巧,能够与各层面的客户建立牢固的工作关系
3. 适应远程工作模式
4. 扎实的电脑技能,尤其是MS Excel
"To change one's life through us" is not just a slogan but is what we are doing, we are looking for partners who can share the same core value and achieve our mission together If you are looking for a career progression, we would like to hear from you.
- Support marketing campaign planning and execution.
- Assist in the creation of written, video, and image content for marketing channels.
- To handle online class operation smoothly.
- To provide fast and timely solutions to all related problems during online class.
- To ensure customer satisfaction by providing excellent Customer Services.
- Keep records of student attendance and teacher performance.
- Follow communication procedures, guidelines, and policies
- Be an effective change manager with the ability to lead the team through by displaying motivating and encouraging behaviours
- Coordinate and resolve feedback, escalations with other departments to ensure operational efficiencies
- Create reports to update the management on the team's progress and results
- Any other assignments and projects as assigned by the Manager
Requirement:
- Must be fluent in both Mandarin & English - to interact with clients/customers who are Mandarin-speaking.
- Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
- Comfortable with digitalization and remote work
- Solid computer skills, especially MS Excel
职位类型:
全职
薪资:
每月RM600.00
工作语言:
- 华文 (首选)
- 英文 (首选)
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