Product & Community Executive - Kuala Lumpur, Malaysia - Hashmeta Sdn Bhd

Hashmeta Sdn Bhd

Verified Company

Kuala Lumpur, Malaysia

1 day ago

Posted by:

Siti Tan

beBee Recruiter

Description

What will I do at Hashmeta:

This position will be in charge of community management for StarNgage
global influencer marketplace. The working environment is fast-paced and involves cross-collaboration across teams, which will provide you with lots of learning opportunities.
We are looking for someone who is able to manage professional relationships with different stakeholders. It's important that you have deep product knowledge and are familiar with how the platforms work, so as to provide assistance to the end users.
You will work closely with the Senior Community Manager to assist with daily tasks that include the following:
To communicate and maintain a positive, empathetic and professional attitude toward clients
To prepare and maintain influencer lists based on clients' requirements
To follow up on influencers enquiries in detail and assist them with their needs
To communicate and maintain relationships with influencers
To assist on the creative/content angle for each campaign, working closely within the assigned team
To follow up on enquiries/complaints of current/prospective clients in a timely manner
To keep abreast of the current trends within the influencer community
Understand user needs and convey constructive feedbacks to management
Continuously seek improvement to enhance team's performance and work efficiency
Any other duties as assigned by the Management

Job Requirements:

Able to start immediately
Diploma and above in any discipline
Excellent customer service ethics, communication and interpersonal skills
Good computer proficiency in Microsoft Office
Able to work independently and also a team player
Able to work in a fast paced working environment and can handle pressure
Proficiency in English; Chinese proficiency A plus
Fresh graduates are welcomed to apply

Job Skills:

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Career Level: Junior Executive

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Years of Experience: 1 Year
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Qualification: Diploma and above in any discipline

Language:
English, Malay & Chinese(advantange)

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Job Type: Full Time, 5 Days

Salary:
RM2, RM3,300.00 per month

Benefits: