Customer Service - George Town, Malaysia - MyGlit

MyGlit

Verified Company

George Town, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Role:
Associate/Sr. Associate -(NonTechnical)

Timings:
Shifting Schedule (Not applicable)

Industry:
BPO / ITES

Process:
Voice

Functional Area:
ITES / BPO / Operations / Customer Service / Telecalling

Work Mode:
NA

Key Skills:
Call Centre skills BPO industry typing skills Must be fluent in speaking both Mandarin and English
-
Job Highlights
Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team Attractive Salary and Incentives

Title:
Customer Success Specialist - Native Taiwanese

Location:
George Town,
Penang Shift: 5 working days (rotational shift)

Bachelor's Degree or at least Diploma or equivalent in any discipline.
Minimum 6months to 1 year experience in call centre
Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)
Ability to handle queries and objections in a professional manner.
Passionate about communication and interacting with people is key to success in this role. *Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
Customer Service orientation.
Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Freshers or Experienced Taiwanese resources

With good English Level B2Willing to relocate in Malaysia