Tour Operations Admin Executive - Johor Bahru, Malaysia - Pinnacle Travel Services Pte Ltd

Description

CAREER AT PINNACLE TRAVPEiLnnacle Travel Services Pte Ltd

CAREER AT PINNACLE TRAVEL
Pinnacle Travel Services Pte Ltd has been a reliable and reputable travel agency in Singapore. Trusted since 1996, the company is well known for most personalized services in customized travel. We are good in fulfilling comprehensive travel needs with speedy and heedful services. Among our main areas of expertise are outbound travel, golf tours, air ticketing, and regional cruises.

Over the years, we served from FIT travel to large incentive group, and design unique itinerary for personal party as well as golfer group.

There will be a team of 5 in the company presently; in office politic-free and joyful working environment.

We are positive mindset people working here and our dynamic work team has strong working relationship bonding like a family.

At Pinnacle Travel, it is our joy and satisfaction to serve both our external and internal customers, surpass customers' expectations and meet our external customers travel needs every day at work


Tour Operations cum Admin Executive

Main Responsibilities:

• Operations responsibilities cover our businesses in travel services for:

Air ticketing, customized travel, package tour, cruises, corporate group, golf tour, gift voucher, travel insurance

• Operations work include make and process new booking, check booking confirmation details, update name list, rooming list and group listing, booking status followup, monitor booking payment deadlines, prepare exchange order, service voucher, travel documents and predeparture information, compile final itinerary, do booking reconfirmation and operations documents filing
• Make payment online for flight ticket, insurance policy, travel booking in supplier portal
• Assist the MD for golf tour and group travel quotation typing, issue proforma invoice for new sales, update customer booking status and follow up on customer balance payment
• Monitor and make photocopy of tour flyer to replenish flyer inside office brochure racks
• Open letter box, write payment voucher for printed exchange order
• Update the changes in tour itinerary and tour flyer of existing tour packages and golf packages
• Backup in customer service, attend to customer while sales team is not available
• Assist the managing director in marketing work, website work and adhoc task as and when needed

Experience & Skills:

• Relevant work experience in Singapore's licensed travel companies
• Fundamental outbound travel and customized travel knowledge
• Advanced knowledge in MS Word, MS Excel, MS Outlook & MS PowerPoint
• Knowledge in GDS Amadeus and Athena system is most preferred

Desired Attributes:

• Very careful, accurate and meticulous in details
• Positive attitude, systematic and organized person
• Good attendance and punctuality for work
• Ability to work in fastpaced office environment

Office Working Hours:


Monday to Friday :
from 9:45am to 6:45pm

Saturday :
from 9:30am to 3:00pm with Alternate Saturday Off


Monthly Salary:


Entry Salary :
S$ 2,500

Confirmation Salary :
Commensurate with performance


Some of the Benefits:

Staff's price travel, familiarization trip, group tour leading and industrial training


Career Opportunities:

Join our organization and embark on a rewarding career journey with opportunities to climb the corporate ladder :
Operations Assistant Manager

:
Operations Manager

:
Director of Operations

:
Successor of the owner


Why Join Us?

• Worklife balance priority

**No use of your personal phone number for work
**No carrying office laptop home after work
**No disturbance during your leave and off days

• Politicfree working environment
• Performancedriven compensation
• Recognition and appreciation
• Contribution will be appreciated
• Extensive learning opportunity
• Paid leave fam trip opportunity
• Evening function dinner & networking
• Oneboss reporting the MD
• Nonfamily business organization

Job Types:

Full-time, Permanent


Salary:

RM8, RM9,000.00 per month


Benefits:

• Opportunities for promotion

Schedule:

• Monday to Friday

Supplemental pay types:

• Attendance bonus
• Performance bonus

Ability to commute/relocate:

• Johor Bahru:

Reliably commute or planning to relocate before starting work (preferred)


Application Question(s):
- would you have accommodation issue in Singapore if you are selected for the job?
- how has been your punctuality and attendance records for reporting to work?


Experience:

- travel agency: 1 year (required)


Language:

- & read Mandarin when communicate with Taiwan, China supplier (required)