Change Management Specialist - Kuala Lumpur, Malaysia - Aarorn Technologies Inc.

Aarorn Technologies Inc.

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Change Management Officer

FULL TIME
MALAYSIAN ONLY

We are looking for a change management officer to join our team and support the successful implementation of organizational changes that affect our staff, customers, and stakeholders.

As a change management officer, you will be responsible for developing and executing change management strategies and plans that align with our vision, mission, and values.

You will also work closely with senior leaders, project managers, and other key stakeholders to ensure effective communication, engagement, training, and support for the changes.

Responsibilities:

Conduct impact analyses, assess change readiness, and identify key stakeholders and their needs
Design, develop, deliver, and manage clear and consistent communications to inform and engage staff, customers, and stakeholders about the changes
Provide input, document requirements, and support the design and delivery of training programs to equip staff with the skills and knowledge to adopt and use the changes
Identify, analyze, and prepare risk mitigation tactics to address potential resistance or barriers to change
Monitor and measure the effectiveness of change management interventions and report on the progress and outcomes of change initiatives
Support and coach senior leaders, managers, and supervisors to fulfill their roles as change sponsors and agents
Collaborate with project managers and project teams to integrate change management activities into project plans
Build and maintain positive relationships with internal and external stakeholders at all levels
Create change strategy to support the adoption of changes required by a project or initiative.
Integrate change management activities into master project plan.
Conduct change impact assessment, assess change readiness and identify key stakeholders.
Develop appropriate communications and engagement plan to support the change strategy, including obtaining necessary reviews and approvals for execution, as well as highlighting and addressing related risks/issues.
Engage corporate/business communication team to deliver communication materials as required and track the progress of design and development activities to ensure ontime delivery.
Develop appropriate training approach and plan, including training needs analysis, to ensure the right fit and delivery of required training needs.
Work closely with business to provide input, document requirements and support in the design and delivery of training program followed by tracking progress and addressing risk/issues in training phase.
Ensure Standard Operating Procedure (SOP) is updated for operations reference before project goes live.

Qualifications:

Bachelor's degree in business administration, human resources, communication, or related field
At least 3 years of experience in change management or a similar role in a large and complex organization
Proven track record of successfully managing and delivering organizational change projects
Knowledge of change management principles, methodologies, tools, and best practices
Excellent communication, presentation, facilitation, and interpersonal skills
Ability to work independently and as part of a team in a fastpaced and dynamic environment
Ability to influence and persuade others to achieve desired outcomes
Ability to handle multiple tasks and prioritize effectively
Ability to adapt to changing situations and cope with ambiguity

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