Manager - Johor Bahru, Malaysia - NISSIN INTERNATIONAL LOGISTICS (M) SDN BHD

NISSIN INTERNATIONAL LOGISTICS (M) SDN BHD

Verified Company

Johor Bahru, Malaysia

4 weeks ago

Posted by:

Siti Tan

beBee Recruiter

**JOB DESCRIPTION:
- *

Focuses on JB office daily operations and sales activity to ensure the branch activity is profitable.
Ensure JB daily operations effectiveness and maximizing potential to enhance customer satisfaction.
Develop sustaining longterm relationships with customers for customer retention.
Provide contingency planning to operation team to minimize delivery disruptions to customers.
Close working with HQ Sales team in implementing the sales Management process in identifying key customers and prospects.
Attend the sales meeting with customers to improve JB office sales target in achieving the profit.
Participate with Sales team for new customer bidding process.
Manage the Customer customer's enquiries, complaints and take ownership of complaints, investigate till up to resolution.
Analyzing feedback from potential and existing customer and prepare reports to the Management.
Review or revise the procedures, work instructions & guidelines.
Conducting performance reviews judiciously and motivating staff.
Ensure all the activity are compliance with business ethics and Company code of conduct.
Ensure the employee adhere to the Health, Safety and Environmental Policy all the time.
Provides strategic and people leadership of the functions and guides the Company growth.
Any other duties and projects assigned by the Management.
Ensure all the employees are comply to the entire ISO procedures to maintain and improve the Company Quality system.

**WORKING EXPERIENCE & ACEDEMIC QUALIFICATIONS:
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Bachelor Degree or Diploma with minimum experience for 7 years in Sales Management or Logistics Industry or in any related field.
Minimum SPM with Experience in Logistics Industry or any related field for 15 years.
Good business acumen and knowledge in the Logistics including all mode transportation and warehousing.
Commercial flair and a proven ability to develop close relationships with key customers, customers, government officers, suppliers and stakeholders.
Proficient ethical leadership abilities, Excellent communication skills, both written and verbal.
Multilinguals with Japanese / Mandarin is an advantages.

Pay:
RM6, RM7,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

Language:

License/Certification:
- certificate (preferred)

Willingness to travel:

Expected Start Date: 05/06/2024

Clerk (Contract)