Change Management Lead, ITIL - Kuala Lumpur - Great Eastern

Lead global infrastructure service delivery teams and manage budgets, forecasts and cost optimization for infrastructure services. · ...

The ITIL Lead for Incident & Problem Management is responsible for providing strategic leadership governance and continual improvement of IT Service Management (ITSM) processes in alignment with CIMB's Service Management Model and ITIL best practices. · ...

We are hiring a Head of IT Operations to lead Cloud, Infrastructure, NAC, and Operations teams. The role focuses on ensuring IT services meet business demands, driving cloud adoption, managing major incidents, and delivering continuous improvement. · Lead IT Operations, ensuring ...

Lead the migration of a large-scale ITSM and ITAM transformation, including ServiceNow and Flexera implementation projects. · Proven success in leading ITSM, ITOM & ITAM transformation projects (ServiceNow & Flexera implementation), including migration from legacy ITSM tools (e.g ...

We are seeking an experienced Regional Service Desk Manager to lead and manage our Group 24/7 Service Desk based in Kuala Lumpur. · ...

The Service Management Senior Specialist is responsible for overseeing key ITIL service management functions, including incident, problem, change, and asset management. · Expertise in ITIL-based process architecture and ITSM governance. · Advanced analytical and reporting skills, ...

Support the IT Leadership team with the overall management of desktop services. · ...

We are seeking a Service Delivery Manager (ServiceNow) to lead and govern end-to-end service delivery for the ServiceNow platform. · ...

Imagine your career taking you to the depths of innovation and the heights of impact. · Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. · ...

Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. · ...

We are hiring a Head of IT Operations to lead Cloud, Infrastructure, NAC, and Operations teams. · Lead IT Operations, ensuring SLA, compliance, and cost efficiency. · Oversee incident, change & service management. · Drive cloud modernization (AWS or equivalent). · Collaborate wit ...

We are seeking a Transformation Advisory professional to join our team. The ideal candidate will have experience in ITSM, program management, stakeholder engagement, and team leadership. They will be responsible for devising business critical metrics, developing frameworks to mea ...

We are looking for an experienced Infrastructure Team Lead to lead, · mentor and develop a high-performing team of analysts.This role is ideal for a hands-on leader who enjoys driving operational excellence, · improving processes, and working closely with senior management. · ...

We are seeking an experienced Infrastructure Project Manager with strong exposure to Windows and Linux platforms and data migration projects. The role involves leading end-to-end infrastructure initiatives including server migrations, data center or cloud migrations, OS upgrades, ...

We are seeking an experienced Infrastructure Project Manager with strong exposure to Windows and Linux platforms and data migration projects. · ...

We are seeking an ITSM Process Owner to drive the successful execution and continuous improvement of ITIL-based ITSM processes. In this role, you will design, implement, and optimize ITSM processes to ensure that IT services are delivered efficiently, reliably, and in alignment w ...

We are seeking an experienced Infrastructure Project Manager with strong exposure to Windows and Linux platforms and data migration projects. · Lead Windows & Linux infrastructure projects, including: Server migrations (physical → virtual, on-prem → cloud) · OS upgrades and platf ...

We are seeking a highly experienced ServiceNow Architect with a strong background in the financial services industry. · Deep functional and technical knowledge of the ServiceNow platform, especially ITOM modules (Discovery, Service Mapping, Event Management, CMDB). · A strong und ...

The BSS Managed Service Operation Director is responsible for end-to-end operational leadership of the Billing & BSS Managed Services scope ensuring service stability contract fulfilment customer satisfaction and continuous improvement. This role oversees multi-tower operations S ...

Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. · ...

Supervise daily operations of the Tier 1 service desk team and monitor SLA and KPI performance. · ...