Customer Service Representative - Kuala Lumpur, Malaysia - Language Talent Solutions

Language Talent Solutions
Language Talent Solutions
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Performance measurement;

  • Able to handle stress due to high call volume
  • Attendance
  • Work Attitude

Job Duties:

  • Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
  • Assist immediate manager with team motivation and performance monitoring
  • Mentor associates to improve individual performance
  • Consistently achieve individual and team performance targets under little to no direct supervision
  • Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Job Types:
Full-time, Contract

Contract length: 3 months


Salary:
RM2, RM3,000.00 per month


Benefits:


  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • IMPORTANT NOTE:
  • KINDLY RESPOND TO THE QUESTIONS PROVIDED BELOW. IF YOU FAIL TO DO SO, YOUR APPLICATION WILL NOT BE REVIEWED BY OUR CONSULTANTS.
  • KINDLY ENSURE THAT YOU ATTACH AN UPDATED COPY OF YOUR RESUME/CV, HIGHLIGHTING YOUR WORK EXPERIENCE. RESUMES/CVS THAT HAVE NOT BEEN UPDATED WILL NOT PASS THE SCREENING PROCESS
  • APPLICANTS MUST BE MALAYSIANS.
  • If you're selected, can you join us on 21
  • August?
  • Do you have experience supporting any banking product?

Education:


  • Diploma/Advanced Diploma (required)

Experience:


  • Customer service: 1 year (preferred)
Expected Start Date: 08/21/2023
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