Customer Service Specialist - Kuala Lumpur, Malaysia - SummitNext Technologies Sdn Bhd

SummitNext Technologies Sdn Bhd

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as
Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics industry.

Position
Customer Service Specialist (Bahasa & English Support, Work In Office)

Resolve customer complaints to achieve high customer satisfaction
Record and submit customer complaints using the internal system according to the provided SOP.
Provide VIP services to major customers and maintain customer relationships

Job Requirements

SPM and above
Excellent English and Malay communication skills (written, verbal, listening)
12 years of BPO experience will be an added advantage.
Customeroriented mindset, pleasant interpersonal skills, willing to learn and a team player.
Proficiency in office software and computer operation
Ability to work in a fastpaced working environment and work under pressure

Job Type

Fulltime, rotational day shift, 5.5 days a week

Job Location
Office - Shah Alam/Petaling Jaya

Salary

Basic RM2300-RM2700 per month (based on experience)
Performance KPI (up to RM300 per month)

Benefits

EPF, Socso
Maternity leave
Annual Leave, Maternity Leave, Parental Leave, etc
Opportunities for promotion
Professional development

Expected Start Date:

Immediately

Know more about us at:

Salary:
RM2, RM2,700.00 per month

License/Certification:
- driving license? (preferred)

Expected Start Date: 08/14/2023