Customer Service Representative - Kuala Lumpur, Malaysia - Aisling Consulting Sdn Bhd
Description
Act as the primary point of contact for our valued customers. Provide exceptional assistance and support. Empathize, communicate effectively, and resolve issues to contribute to organizational goals of delivering outstanding customer experiences.Key Responsibilities
- Identify customer issues, troubleshoot problems, and
work towards effective solutions
Working Mode
- 100% onsite
- Location: Bayan Lepas, Pulau Pinang
Employees are required to commute to the office in Bayan Lepas, Penang
Working Hours
- Monthly Rotational Shifts
- 5 Days of work per week on monthly rotations
- Possibly work on weekends, depending on shift arrangements
Renumeration Package
- RM 2,500
- RM 3,300
- Additional Allowances
Requirements:
-
Native Proficiency in Mandarin (Speaking + Reading + Writing):
- Fluent English
- Minimum Education Required: SPM
Benefits
- Professional Development (Training)
- Statutory Contributions (EPF & SOCSO)
- Medical Benefits & Insurance
- Additional Allowances
Salary:
RM2, RM3,300.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Rotational shift
Ability to commute/relocate:
- Taiping: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you able to read & write in Mandarin?
- Can you commit to working on rotational shifts?
Education:
- STM/STPM (required)
Language:
- fluent Mandarin (required)
- fluent English (required)
Expected Start Date: 09/13/2023
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