Business Operations Analyst - Petaling Jaya, Malaysia - Powerware system sdn bhd

Description

• Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO4500
• Be responsible for program quality, adoption, compliance throughout the process.
• Report overall program status to management on regular and adhoc basis.
• Evaluate and drive improvements to the business processes using systems as the enabler.
• Conduct enduser training when necessary.
• Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
• Interact with crossfunctional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
• Work with other Departments to generate reports from a variety of sources, including Field Service management system.
• Drive and coordinate the metrics for a Monthly Business Review.
• Put in place the governance and operational working practices of the program.

• Degree in Computer Science/Information Technology or equivalent.
• Minimum 3 years' experience in Business Application Support.
• Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint
• Excellent analytic skills, attention to detail. Ability to turn data into Insights.
• Ability to drive a culture of using data insights to help drive decisionmaking.
• Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
• Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.
• Ability to work independently with mínimal oversight while exercising excellent judgment.

• Health insurance
• Opportunities for promotion
• Professional development

• Monday to Friday

• Yearly bonus

• How long is your notice period?

• Bachelor's (required)

• Business analysis: 3 years (required)