Executive, Sales Support - Kuala Lumpur, Malaysia - Malaysia Airline

Malaysia Airline

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Job Title:

Reports To:

Role Purpose:

Ensure the smooth functioning of the sales process, from lead generation to order processing and aftersales support.
Responsible for managing customer databases, monitoring inventory levels, facilitating customer inquiries, and providing administrative support to the sales team.

Key Accountability:

Provide administrative support to the sales team, including preparing sales reports, managing customer databases, and maintaining sales records.
Collaborate with sales representatives to respond to customer inquiries, provide information on products and services, and facilitate the sales process.
Monitor and manage inventory levels, ensuring that stock is available to meet customer demand.
Coordinate with other departments to ensure a seamless customer experience, from 1st customer touchpoint through to delivery and aftersales support.
Conduct market research to identify new business opportunities and provide insights to the sales team.
Attend sales meetings and provide recommendations for improvement based on customer feedback and market trends.
Assist with the preparation of sales presentations and proposals, providing administrative support as required.

Qualifications & Working Experience:

Bachelor's degree in Business, Marketing, or related field with minimum of 2 years of experience in a sales support or administrative role.

Personality Traits:

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Strong organizational and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
Keen attention to detail, with the ability to identify errors and inconsistencies in data.
Resultsdriven, with a focus on delivering exceptional customer service and exceeding customer expectations.
Ability to work effectively in a team environment, collaborating with sales representatives and other departments to achieve sales targets.
Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.