Customer Service Officer Open to Fresh Graduates - Kuala Lumpur, Malaysia - Times Consult

Times Consult
Times Consult
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

various allowances + good benefit

Monthly intake and immediately interview arrangement

Walking distance from main LRT

Contact Centre Environment (24x7) with training provided

5 working days per week & work from office

Degree fresh graduate with completion letter/final transcript are welcome to apply

Responsibilities:


  • Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Respond to customers on timely manner while following standard operating procedures.
  • Comply with Bank's policies and available procedures/guidelines to ensure safety and security of the Bank and customers' assets are maintained.
  • Strive to achieve key performance indicators.

Requirements:


  • Ability to work under pressure and independently.
-
Willing to work on 24/7 rotational shifts and weekend
:


  • Strong command of spoken and written English.

Salary:

RM3, RM4,000.00 per month


Benefits:


  • Dental insurance
  • Health insurance

Schedule:

  • Day shift
  • Evening shift
  • Rotational shift
  • Weekend jobs

Education:


  • Diploma/Advanced Diploma (required)
Expected Start Date: 12/18/2023
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