Customer Service Officer - Senai, Malaysia - MINDE Group

MINDE Group
MINDE Group
Verified Company
Senai, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter


Description
Providing introductory information to new customers

  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they're still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client's or customer's questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions

Salary:
RM4,300.00 per month


Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:


  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)


Language:


  • Mandarin (preferred)
  • Bahasa (preferred)

Ability to Commute:

  • Senai (required)

Ability to Relocate:

  • Senai: Relocate before starting work (required)

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