Customer Service Executive - Johor Bahru, Malaysia - Agensi Pekerjaan Adnexio Sdn Bhd
Description
JOB RESPONSIBILITIES
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Work with internal teams to ensure the pre & post service for all products are in place.
JOB REQUIREMENT
- Open for Fresh Graduates
- Diploma/Degree in any specialization
- Excellent command of spoken and written English,
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize and manage time effectively
- Must be willing to work
rotational shift
BENEFITS
- Company group insurance
- KPI Allowance
- Shift Allowance
- Paid Training
- Gym Benefits
- Festival Gifts, Marriage Gifts, Birthday Voucher etc.
Pay:
RM2, RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Experience:
Customer Care Specialist: 1 year (preferred)
Location:
- Johor Bahru (required)
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