IT Technician 科技产品技术员 - Ipoh, Malaysia - SNS Network (M) Sdn Bhd
Description
Responsibilities:
- Provide client support and technical issue resolution on products and services.
- Knowledge in troubleshooting hardware and software.
- Identify and correct or advise, on operational issues in client computer systems.
- Perform onsite service at clients' locations as and when required.
- Experience and knowledge in Apple products are required.
- Striving to achieve and maintain overall performance adhering to SLA of Apple Premium Service Provider.
- To undertake anyhoc assignments as and when required.
Requirements:
- Required skill(s): MAC OS, IOS and Apple device hardware repairing.
- Fresh graduates are welcome to apply.
- A selfstarter, responsible, analytical with goodattitude.
- Possess good communication and technical skills with consultative skills as well as customeroriented skills.
- Initiative, fast learner and confident.
- Able to work extra hours, independently, full responsibility and with minimum supervision.
- Applicants must be willing to work in Ipoh, Perak.
Benefits:
- Basic salary+ Allowances
- Overtime Claim
- KPI Rewards
- EPF, SOCSO &EIS
- Annual Leave/ Medical Leave/ Medical Claim
- Staff Purchase Scheme
- Product Training
- Salary Review
- Twice per year
Job Type:
Permanent
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you able to work overtime?
Education:
- Malaysian Special Skills Certificate (preferred)
Experience:
- IT support: 1 year (preferred)
Language:
- English (preferred)
- Bahasa Melayu (preferred)
- Mandarin (preferred)
- Tamil (preferred)
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