Duty Manager - Kuantan, Malaysia - RESIDENCE INN & MOTELS SDN BHD
Description
Maintain a friendly, cheerful and courteous demeanour at all times.- Allocate rooms to expected arrivals after checking the guest's preferences and special requests.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Performs other duties as assigned, requested or deemed necessary by management.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Fit for tourists and locals who are looking for a nice getaway, Residence Inn Cherating is located in Cherating, Malaysia, 30 minutes away from Kuantan, where all the beaches and islands are located.
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