Team Manager, Consumer Collection Unsecured - Petaling Jaya, Malaysia - Hong Leong Bank
Description
If you are looking to excel and make a difference, take a closer look at usJob Responsibilities:
- To lead the Unsecured Personal Loan collectors (35 members).
- To define strategies and manage the day to day operations of the Collection Unit with a view to maximization of productivity and effectiveness of the operations via technology, supervision of collectors and management of pastdue account portfolios to the monthly target given by Management.
- To ensure strict adherence to all policies, procedures, BNM guidelines, compliance, information security and more.
Requirements:
- Malaysian citizen.
- A recognized Degree in Business Administration, Economics, Banking, Finance or related disciplines;
- Strong analytical, internal personal and communication skills.
- Relevant working experience in the consumer collection team will be required for this position.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive lifelong learning, achieve their career aspirations and grow talent from within our organisation._
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