IT Support - Kuala Lumpur, Malaysia - Eurasian Consultancy

Siti Tan

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Siti Tan

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Description

Position :

IT Helpdesk (System Administrator)


Salary :

RM 2,600 - RM 3,400

:
RM 100 Monthly Transportation

:
RM 200 KPI's (Based on quarterly performance)


Location :

Bangsar South, KL


Working Hours :

Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate based on salary)_


Responsibilities:


  • You will be interacting with customers, responding to their needs.
  • Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
  • You will follow up and make scheduled call backs to customers where necessary.

Requirements:

-
Fresh graduate are encouraged to apply:


  • Min 1 year in IT Helpdesk
  • Proficient in spreadsheets and word processing
  • Extensive experience with Microsoft Windows
  • Experience with networks in professional environment
  • Familiarity with other operating systems preferred (Linux, MAC OS)
  • Experience with administration of Servers (Windows or Mac)
  • Troubleshooting hardware and software issues

Job Type:

Permanent


Salary:

RM2, RM3,400.00 per month


Benefits:


  • Dental insurance
  • Free parking
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus

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