Customer Service Support - Cheras, Malaysia - Brighten Business Consulting Sdn Bhd
Description
Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia.Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global clients develop the new markets in Malaysia & Asia Pacific.
Our client - Thann was established in 2002 to manufacture and market natural skincare products under the THANN brand using Asian innovation, natural ingredients, and contemporary design.
They are a range of natural hair and skincare products formulated from botanicals derived by combining the art of natural therapy with the modern dermatological science.
Job Scope:
- Respond to general inquiries from customers
- Establish a good relationship with customers
- Arrange phone reservation services for customers
- Handle general document processing
- Contact new and existing customers for promotion
- Handle settlement and processing of daily sales receipts
Requirements:
- SPM or above
- Good communication skills
- At least 2 years customer service experience
- Fluent in Cantonese, Mandarin and English
- Basic computer operation knowledge (knowledge of POS operation is preferred)
- Polite, enthusiastic, and proactive towards customer service
- Immediate availability will be given priority consideration.
- Rotational shift: 6 days per week, between Monday-Sunday, 10am9pm. (alternate working on both weekend)
Benefits:
- Hospital insurance
- Medical claim allowance
- Parking allowance
- Friendly and good working environment
- Free snack & beverages
- Increment depends on work performance
- Festival gifts, birthday benefits etc
- Working place nearby MRT station
Office location:
Sunway Velocity
Salary:
RM4, RM4,500.00 per month
Benefits:
- Health insurance
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
Language:
- Cantonese (preferred)
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