Ecommerce Operation Executive - Shah Alam, Malaysia - Store N Go Sdn Bhd
Description
JOB DESCRIPTION
- Responsible for daily administration and operational support.
- Conduct competitive price check and campaigns across other online stores to help in improve sales.
- Manage inventory to ensure stocks availability and keep product listings updated on all ecommerce platforms.
- Maintain and update pricing, inventory and promotion mechanics to ensure seamless customer journey.
- Assist in sales reporting and market analysis.
- Actively update social media platforms on latest information and promotions timely and accurately.
- Assist in creating engaging content and building brand presence to drive awareness, conversion and loyalty.
- Work closely with internal departments (warehouse, procurement team, customer service, etc) to ensure smooth business operation.
- Assist in customer support on the product inquiry, live chat and after sales services.
- With good interpersonal communication skills and work as a team player to assist other relevant activities.
- Perform ad-hoc duties assigned by line manager.
REQUIREMENT
- At least 1 year of working experience in E-commerce related field.
- Familiarity with Shopee, Lazada and Tiktok platform is an added advantage.
- Previous working experiences in E-commerce or related field will be added advantage.
- Good communication and a team player.
- Able to work independently, high level of attention to detail with proven ability to manage multiple tasks simultaneously.
- Willing to learn more.
- Strong sense of responsibility, initiative, passionate and ability to work under pressure.
- Effectively use and experience in Tiktok, FB, IG and other social media platforms.
- Proficiency in Microsoft Excel, Power Point.
- Good command of written and spoken English, Mandarin & Bahasa Malaysia.
- No matter whether you have experience or not, you need to start from the basic work and be familiar with the basic operation to facilitate the follow-up work.
Salary:
RM3, RM3,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
COVID-19 considerations:
All employees and visitors are required to wear face mask, sanitize workplace regularly and scan MySejahtera before enter our premise.
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- Ecommerce: 1 year (preferred)
Language:
- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)
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