Front Office Executive - Johor Bahru, Malaysia - The Avenue M

The Avenue M
The Avenue M
Verified Company
Johor Bahru, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

URGENTLY HIRING

  • Manage online and phone reservations.
  • Respond to clients' complaints in a timely and professional manner.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest.
  • Delivers the basic standards and provide exceptional guest service at all times.
  • Register hotel's guests in accordance with Front Office policies and procedures.
  • Understands rate structure and promotional rates available.
  • Liaises with Housekeeping and other related departments on daily operation.
  • To be familiar with the Front Office computer system and coordinate with IT Manager with periodical system maintenance.
  • Any adhoc tasks and other duties, as assigned.

Qualifications:

  • Proven experience as Sales Executive and Front Office department/background.
  • Diploma in Tourism/Hospitality with 23 years experience related to Hotel Management.
  • Confident and dynamic personality and team player.
  • Good problem solving, administrative and interpersonal skills are a must.
  • Pleasant personality with good communications skills.
  • Can start immediately.

Job Types:
Full-time, Permanent


Salary:
From RM2,500.00 per month


Benefits:


  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)
More jobs from The Avenue M
See all jobs of The Avenue M