Customer & Sales Support Coordinator - Kuala Lumpur, Malaysia - Magnetic Group

Description

Do you want to be a part of a growing team, learn new things, have a truly amazing career in the aviation sector, and doing all that, have fun too? If yes, then this call is just for you

We are seeking a detail-oriented
Customer & Sales Support Coordinator to join us in Kuala Lumpur and to be an integral part of our spare parts trading sales team in the Asia - Pacific region.

As a Customer & Sales Support Coordinator, your main tasks will be to handle all pre-and post-sales activities and be the support to the Sales team by**:

• Monitor received requests and active purchase orders and to make sure that orders are completed on time;
• Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager;
• Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc);
• Issuing invoices to customers;
• Ensuring a high level of customer satisfaction through excellent service;
• Helping sales staff with daily activities, helping solve problems with customers if needed;
• Ensure that all tasks are carried out in compliance with established internal policies and guidelines.

To be successful in this role, you should have:

• Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage;
• Very good verbal and written knowledge of English;
• Ability to work with various IT systems (MS Office, ERP, CRM, etc);
• Goaldriven and proactive attitude, persuasiveness, stress tolerance;
• Friendly and engaging personality, so that you can be part of the international Sales team
• Excellent time management and organizational skills;
• Accuracy and attention to detail;
• Ability to multitask and remain helpful and polite at all times.

When joining us, you will get:

• An exciting career in the aviation sector;
• Fastpaced international work environment;
• A great and supportive team with diverse backgrounds in various locations;
• Ability to grow and learn.