IT Vendor Contract Manager - Shah Alam, Malaysia - JAC Malaysia

JAC Malaysia

Verified Company

Shah Alam, Malaysia

1 week ago

Posted by:

Siti Tan

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Contract type:

Lily Mat Salim

Job published:
November 22, :25
JOB RESPONSIBILITIES
Supporting contract definition and contract negotiation for IT outsourcing and procurement initiatives in collaboration with procurement department.
Supplier invoice verification and contract forecasting.
Partnering with various service owners within DBS to define measurable service levels for IT contracts.
Governing assigned contracts, ensuring that the obligations from both DBS and contracted partners are being met and verification of Suppliers invoices.
Collecting, analyzing and aggregating critical contract information to support service owners and key stakeholders.
Hosting Kickoff meetings with stakeholders and quarterly review meeting with vendors and managing related supplier contracts (lifecycle management for all contracts).
Assisting service owners in the measuring of vendor quality based on agreed SLAs and KPIs.
Supporting tender processes Request for Information (RFI) or Request for Proposal (RFP) for IT vendor procurement.
Evaluating potential partners for hardware/software or services on technical and commercial aspects as well as cultural fit to the company.
Assisting in the preparation for external software license audits and support DBS organization overall on improving DBS processes.

JOB REQUIREMENTS

You have at least a bachelor's degree in informatics, Business Administration, Economics or similar.
You bring more than 5 years of work experience with IT vendors or in defining and/or managing IT contracts. Prior experience in a distributed global organization would be a big advantage.
You have a good understanding of IT processes and technologies. Experience in managing SaaS and cloudbased agreements and knowledge in data protection and data privacy law are a plus.
You are an analytical, persistent and innovative team player with a critical resultsoriented attitude and with Initiative to drive topics on your own and a structured deliveryfocused working mode.
Great communication and presentation skills in English is required, combined with the ability to work in a global and fastmoving environment. Other languages would be a plus.
Willingness to travel depending on business needs (up to 10%).

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