Account Manager 4 - Kulim, Malaysia - Lam Research

Lam Research

Verified Company

Kulim, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Responsibilities:

Responsible for selling of our Etch / Clean / Deposition systems, and CSBG products to specific customers and markets.

Identifies potential and develop sales of defined new and current accounts according to regional and corporate sales programs, strategies and goals.

Ensures by performing successful sales activities to achieve continuous customer satisfaction and targeted sales goals.

Other Job Responsibilities

Manage and coordinate responses to customer technical product specifications, automation specifications and general technical specification
Drives definition and approval of nonstandard requests (Non-StandardRequests), drive alignment with respective engineering department
Support synchronization with Specification, Quotation and Purchase Order and communicates / drives required changes
Ensure defined Key Performance Indicators are met
Drives and overlooks all key milestones from quoting to shipment
Monitors manufacturing progress, alerts Service Managers of deviations from plan and drives mitigation scenarios
Prepares and ensures required approvals are received prior to booking closure
Support sales administration to address open issues with customer and/or Lam internal
Tool shipment tracking and alignment with Sales Operations and Customer after Purchase Order is received
Automated Deal Management (ADM)
Alignment of sales price prior quote issuance is necessary
Ensure Customer Relationship Management System (CRM) matches aligned agreements
Supports preparation of and participates in usermeetings (Technical Review Meetings) and followsup on defined pre

- and post-sales activities

Minimum Qualifications

Engineering degree or equivalent
5 to 8 years of relevant experience in the semiconductor industry
Account management knowhow including excellent people management and strategic customer relationship building skills
Possesses strong interpersonal, negotiation and communications skills. Experience in dealing with difficult work partners
Commands good oral and written English
Has ability to work on one's own and make decisions within the assigned area of responsibility
Possesses good analytical and problem solving skills
Team player
Ability to travel (25% 30%)

Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.