Customer Success Specialist for Airline - George Town, Malaysia - Teleperformance Malaysia

Teleperformance Malaysia

Verified Company

George Town, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

Job Code:
ID-SA-CSS-KR-002

~Job Highlights~

Medical and Insurance Coverage
World Class Training and Career Progression

~Job Responsibilities~
We are looking for Korean Native

CSS represents the brand, the culture, and values of our clients
How you convey will be how our client is perceived by the customers
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Handle customer's concerns positively and professionally
Interact, support, receive feedback/issue report with or for customers

~Job Requirements~

Highly preferred 6 months to 1 year of minimum experience with the travel experience.
Decisionmaking skills and analytical skills are highly needed competencies due to nature of

the program.

Experience working in the hospitality/travel/airline industry is skills are highly needed

competencies due to nature of the program.

Priority is for applicants with experience. Those without experience but have met the

minimum qualifications can still be considered.

~Company Overview~
Teleperformance is the global leader in outstanding customer experience.

We are the worldwide leader in Omnichannel customer experience.

We've been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.

We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence.

With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations.

This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us.

We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.

Salary:
From RM8,100.00 per month

Benefits: