Sales Manager - Melaka, Malaysia - AMES HOTEL & HOTEL METRASQUARE, MELAKA

Description

Basic Function:

Responsible for managing the relationship, qualify and evaluate accounts, sales solicitation for group and individual business for rooms, events and food & beverage in general within assigned segments.

Generate new accounts and relationship building within assigned segments. Provide sufficient leads to achieve objectives and goals.


Duties and Responsibilities:

• Educate customer on sales transformation organization.
• Achieve sales objectives and goals as set by the management.
• Build rapport with key corporate accounts.
• Complete assigned sales calls on a daily basis.
• Conduct site inspections.
• When required attend/schedule lunch entertainment for key corporate accounts.
• Share with team in sales briefing once a week pertaining to the corporate business environment in the markets.
• Ensure that all accounts profile and all sales reports and any other relevant information are updated.
• Schedule calls to be made one week in advance and share this information in the daily sales briefings.
• Coordinate sales blitzes in the designated areas of growth potential in city, industrial area with immediate supervisor.
• To develop a practice of weekly sales call plan in order to help better planning in terms of time management, sales objectives and who we want to see.

Organize business entertainment to include:
luncheons, dinners, cocktails to know the client and giving them confidence in the hotel management team. Introduce the director of sales, director of marketing and general manager whenever possible.

• Track and share information regarding new business trends.
• Understand factors that affect the market, inform management accordingly and come with the solution.
• Check market share and performance of the competitive hotel revenues.
• Keep track of the competitors regarding special promotions and rate packages.
• Ensure that company's SOPs and property LSOPs are in place and adhered to.
• Carry out administrative duties.
• Monitor monthly results and performance of corporate accounts.
• Communicate effectively to ensure that the sales function is carried out smoothly and commitments are met.

Submit sales activities reports on a monthly basis outlining:

• Total number of calls with details
• Past month activities
• Corporate production against budget and goals
• Major business leads for that month and for the future
• Entertainment report
• Your top twenty accounts
• Any competitor information
• Upcoming projects
• Check and implement the mailing system to make sure that everybody updates and check the accounts.
• Build up good rapport with the other hotel departments.
• Liaise with the corporate sales office on business leads and corporate sales programs relating to that market and the use of travel partners.
• Performs sales and marketing functions or related duties and special projects as assigned and directed by the director of sales.
• Make sales calls weekly on the accounts in the assigned areas; of which has to include new accounts every week.
• Dress in a manner which is conductive to a business environment whereby first impressions reflect on the hotel image.

Job Profile and Qualifications:

• At least Diploma or Bachelor degree in any field
• At least 3 year experience in sales or reservation, or front office
• Strong in inter-personality and out going
• Proficiency in English communication and computer literate
• Strong in driving results

Job Types:
Full-time, Permanent


Salary:
RM3, RM5,000.00 per month


Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus