Customer Service Officer - Taman Molek, Malaysia - JOBBUILDER

JOBBUILDER
JOBBUILDER
Verified Company
Taman Molek, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

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Description
Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management.

To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peers

Dealing with local & overseas customers for export and import shipments.

Liaise with warehouse, vendors for shipment update and movement.

Preparing shipment documents as Bill of lading, invoices, customs documents and etc.

Data key-in to system (in house system, carrier system and agents system)

Willing to accept any task assigned by management from time to time.


Job Types:
Full-time, Permanent


Salary:
Up to RM2,500.00 per month


Benefits:


  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Taman Molek: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)


Language:


  • Mandarin (preferred)
  • Bahasa (preferred)
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