Manager - Digital Planning - Kuala Lumpur, Malaysia - AEON Credit Service (M) Berhad

AEON Credit Service (M) Berhad

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Responsibilities:

Transform traditional business platform to digital business platform.
To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects.
Frequent conduct Fintech market research on digital technology, propose & implement applicable solutions/features to the Company.
Act as the owner of digital business platform (AEON Web, Mobile App, Wallet & any digital business platforms) to create & maintain the digital business platform through collaboration/coordination with respective stakeholders.
To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction
Responsible to innovate and develop new improve features in functional system requirement.
To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
Provide support to external and internal stakeholders in regards to functional system.

Job Requirements:

Bachelor's degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
Min 5 years of experience in Digital Planning or equivalent.
Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
Ability to work and thrive in a selfstarter, fastpaced and changing environment.
An outstanding creative sense, with exceptional attention to detail.
Selfmotivated, ability to multitask and meet deadlines.
Ability to provide efficient, timely and reliable customer service to both internal and external customers.