OTC客服/ OTC Customer Service - Kuala Lumpur, Malaysia - MEXC

MEXC

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Responsibilities:

Resolve customer issues and disputes in a timely and efficient manner, escalating complex cases to the appropriate teams when necessary.
Collaborate with internal teams, including compliance, operations, and technical support, to address customer concerns and improve service quality.
Guide clients through the process of buying, selling, and transferring cryptocurrencies on our platform, offering insights and support as needed.

Job Requirements:

Fluent in Mandarin and English;
Strong business sensitivity and able to master basic business after receiving training. Financial related knowledge and experience is preferred;
Ability to selfmanage and work independently in a fastpaced environment with constant changes;

- good communication, good expression skills, affinity, hard-working, good pressure-bearing ability.

Hiring contact:

职位类型:
全职

薪资:
每月最高 RM9,000.00

工作经验:
- crypto

OTC CS:
1 年 (必填)

工作语言:
- 中文 (必填)
- 英文 (必填)