Best professionals offering customer service executive services in Johor Bahru

Customer Service Executive in Johor Bahru, Johor

Professional Requirements

To become a successful customer service executive in Johor Bahru, Johor, one must possess excellent communication skills, both written and verbal. A bachelor's degree in a related field such as business administration, marketing, or communications is highly recommended. Additionally, proficiency in English and Malay languages is essential.

Recommended Accreditations and Certifications

Industry professionals can benefit from obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). These certifications demonstrate a commitment to excellence in customer service and can enhance one's career prospects.

Choosing the Best Service Provider

When selecting a customer service executive, clients should look for professionals with a strong track record of providing excellent service, a deep understanding of the industry, and excellent communication skills. It is also essential to research the provider's reputation, read reviews, and ask for references.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• Can you provide examples of successful customer service experiences?
• How do you handle difficult customer situations?
• What is your approach to customer service?
• Can you provide references or testimonials from previous clients?

Useful References

For more information on customer service, clients can refer to the following resources: ISO 3166 Country Codes, Customer Service Wikipedia Page.

Average Prices for the Service

The average hourly fee for a customer service executive in Johor Bahru, Johor can range from RM 20 to RM 50 per hour, depending on the provider's experience and qualifications. In Kuala Lumpur, the average hourly fee can range from RM 30 to RM 70 per hour, while in Penang, it can range from RM 25 to RM 60 per hour.

Requesting a Quote

When requesting a quote for customer service, clients can expect to provide details about their requirements, such as the type of service needed, the number of hours required, and any specific skills or qualifications needed. The provider will then respond with a quote that includes the cost, any additional fees, and a timeline for the service. Clients can then review the quote, ask questions, and negotiate the terms before accepting the quote and proceeding with the service.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is RM 150.00.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service in Kuala Lumpur is RM 200.00 while in Penang is RM 180.00 or in Johor Bahru is RM 160.00.