Amirul Ikmal Johari

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.

• Provided airline customers with the airline's product and service information and to drive sales for the products and services. 

• Ensured all information provided and transaction performed strictly complies with the airline's Standard Operating Procedures. 

• Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems. 

• Maintained accurate customer records and promptly updated customer information.

Bachelor Of Science (B.S.) In Industrial Chemistry