Ammar Ibrahim Mohamed

A versatile, analytical and hard-working individual with a practical hands-on approach, who always perseveres to achieve the best results, proven ability to manage and complete projects to the highest standard, with a great attention to detail and within agreed deadlines.

Technical Service Assistant with Electrolux Malaysia

• To attend customer service orders including repairing and refurbishment tasks. 
• To respond and handle customer enquiries on after sales service information as when required. 
• To prepare quotation and follow up with customer on the unit collection. 
• To interact with ASC for customer unit receiving and delivery. 
• To track personal service order and manage individual AR to meet the KPI. 
• To housekeep the workshop all time to ensure tidiness and safety of workplace. 
• To support any other ad hoc duties as assigned from time to time. 
• Close collaboration with internal team - Call center, Spare part.

Bachelor of Computer Science (Software Engineering)

• Universiti Teknologi Malaysia

Diploma in Industrial Electronics

• German Malaysian Institute

Diploma in Management

• Open University Malaysia