About Ammar Ibrahim Mohamed:
A versatile, analytical and hard-working individual with a practical hands-on approach, who always perseveres to achieve the best results, proven ability to manage and complete projects to the highest standard, with a great attention to detail and within agreed deadlines.
Experience
Technical Service Assistant with Electrolux Malaysia
- To attend customer service orders including repairing and refurbishment tasks.
- To respond and handle customer enquiries on after sales service information as when required.
- To prepare quotation and follow up with customer on the unit collection.
- To interact with ASC for customer unit receiving and delivery.
- To track personal service order and manage individual AR to meet the KPI.
- To housekeep the workshop all time to ensure tidiness and safety of workplace.
- To support any other ad hoc duties as assigned from time to time.
- Close collaboration with internal team - Call center, Spare part.
Education
Bachelor of Computer Science (Software Engineering)
- Universiti Teknologi Malaysia
Diploma in Industrial Electronics
- German Malaysian Institute
Diploma in Management
- Open University Malaysia
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