Azila AmatPuadi
About Azila AmatPuadi:
I am a motivated and enthusiastic customer support agent and admin for almost 3 years. I gained extensive experience in customer service. I answered inbound calls, responded to enquiries via Zendesk and email. Currently looking for a new environment that will utilize my skills and experience.
Experience
CUSTOMER SUPPORT TEAM
Assisted the team in responding to enquiries via email, ticket, WhatsApp and answering phones (Level 1). Currently, most of the agents are working from home.
ADMIN
Monitor office inventory to maintain supply levels. Developed administrative processes to achieve organisational objectives and improve office efficiency.
Education
Bachelor Degree
Bachelor Degree of Telecommunication Electronic
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