About Daphne Khoo:
Telling stories through the power of social media
Experience
Social Media Intern
- Creative copywriting for content
- Analyze social media content and overall performances
- Content ideation
- Research latest trends and content strategy
- Managing production schedules and budgets
Haas Factory Outlet / Robo CNC Sdn Bhd, Marketing Assistant
- Supervised a team of 5 employees in organizing and implementing a successful commercial event, the Metal Technology Expo 2022
- Optimized the event budget towards venue rental, logistics, resources, and marketing materials
- Coordinated with event organizers, company clients, and vendors to ensure a seamless execution of the event
- Trained part-time staff on company products and customer service standards
- Conceptualized and produced marketing materials, such as brochures, videos, slideshows, social media content, and booth attractions
Rice Inc, Business Development Associate
- Established strategic business partnerships with rice manufacturers and producers
- Created visually appealing graphic posters for commercial use in Myanmar to increase follower engagement on Facebook
Air Asia, Cabin Crew
- Trained in first aid, safety emergency procedures, and standard operation procedures
- Carried out duties such as performing standard safety procedures, providing efficient service to ensure satisfaction of customers, handling and resolving customers’ complaints, and managing heavy workload under busy conditions
- Received internal recognition from Senior Cabin Crew (SCC) for outstanding performance in customer service and sales
- Consolidated in-flight stocks (food, beverages, merchandise) and daily sales
Education
INTI International College, Subang
- Bachelor of Arts in Communication 4+0 in collaboration with Southern New Hampshire University, USA (Minor in Psychology)
- CGPA 3.15/4.00
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