Desmond Liew

I am seeking to offer my wide range of skills to contribute to the bioscience and pharmaceutical industry.

My studies and life experiences have led to me being fluent in five languages, familiar with scientific terms and able to work independently without supervision. My preference would be a role that requires communication with people, and one that makes use of my knowledge of biotechnology techniques, language and laboratory skills.

Technical Account Manager

GenScript Asia Pacific · Full-time Nov 2022 - Present

In charge of following regions: Israel (Previously), India (Previously), Singapore (Current)

Liaison between sales manager, clients and production team regarding order placement, technical advice and complaints/feedback.

Provide technical advice to clients with practical information and tools. Identify and recognise needs and requirements from client's side, subsequently translating the relevant information to fit the business unit's capabilities and communicating information to clients.

Working closely with sales department as a consultant to clients regarding technical matters to improve client satisfaction.

Attending trade shows/events to demonstrate technical presentations to potential clients.

Scientist/Sr Scientist

Biocon Biologics (Feb 2019-Oct 2023)

R&D for downstream processing of insulin and insulin analog drug substance. 

MSAT, support and troubleshooting for manufacturing department - implementing proposed process improvements in manufacturing scale, provide relevant training to staff.

Department training coordinator, department EHS representative.

Technical report writing, SOP and EOP creation/reviewing.

Data analysis using relevant tools.

Master in Biotechnology and Bioinformatics

La Trobe University, Melbourne, AU